What’s Your Title?

Lately, it seems that my path has crossed with many people who feel that to get what they want in their work life, they have to throw a title in my face. Email signatures are full of titles, and two or three letter credentials behind our names. I confess that I have a three letter credential behind my name on my email signature; however, it's only three letters. I don't have all of my degrees behind my name (in fact they aren't even framed.

I understand that these credentials were achieved with much blood, sweat, and tears, but it doesn't mean that you have to quickly resort to that whenever you want something.

My job often requires me to move personnel around our campus. During this process, people are quick to point out their title or credentials or whatever. After so many times of hearing this or reading it, I can often become callous to their feelings. I know I shouldn't feel that way, but after so many conversations of unwillingness to accept anything else but their point of view, you just get tired.

Here is some advice for those who might be in a similar situation:

  • Be respectful: I have a job to do and I will try and accommodate your request.
  • Be nice: If you request something, please do it with kind words instead of yelling at me or demanding it – I am much more likely to help you if you are kind.
  • Be willing to compromise: I may not be able to fulfill your request right now, but I will do my best to help make it happen in the future.

Believe it or not, those three simple things go along way in my business. Be careful the title you use, because some people may only define you by that title and not see who you really are.

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I help facilities manager and planner create spaces that are backed by research, engage employees of all generations, and drive business objectives. I am also the founder of Dave's Book Club – a once per month reading experience designed to help professionals grow their influence.

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