Open Wide

Today, I found myself in a dentist chair for the 2nd time this week. My other dentist (I have like every kind you can think of), sent me back to my general dentist to check some decay that had surfaced under my crown. Needless to say, I found myself stretched out on a dentist's chair staring at the ceiling listening to the sweet sounds of Nickelback, Casting Crowns, and a dentist drill – ah. . . the precious sounds of life. Gotta love the iPod for the music that takes you away from the drill that seems to scare most individuals.

If you were to go back and see my life, you would see that I have spent a lot of time in a dentist's chair. Let's recap my life:

  • General dentistry – 27 years
  • Orthodontics – 10 years
  • Oral Surgery – 6 months
  • Periodontics – 3 years and counting
  • Endodontics – 6 months
  • Having a half million dollar mouth – literally (okay, maybe not literally) – PRICELESS
  • Today, as I listened to the dentist recount her years in Dental School, it finally hit me that the way her office is set up – murals on the walls, screens for showing patients troubled areas, dental assistants who remember your name, not just your patient number – is because she was a forward thinking dental student. She spoke about how a picture was on the wall of every exam room – one in particular – was of an old house and one her patients said – why would I want to look at that . . . so she suggested a photo contest for each exam room. Subsequently, she has different murals painted on the wall of each of her exam rooms as a way to calm each of the patients.

    Most dental offices are the same – beige walls with 1980's furniture and the smell of a dental office; however, her office is like entering another world – you escape reality and you tend not to be so uptight during the exam. If a dentist can be that forward thinking, then why can't companies be that forward thinking? Chew on that for awhile.

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    I help facilities manager and planner create spaces that are backed by research, engage employees of all generations, and drive business objectives. I am also the founder of Dave's Book Club – a once per month reading experience designed to help professionals grow their influence.

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    2 thoughts on “Open Wide

    1. My new dentist has the COMFIEST leather reclining chairs I’ve ever seen. Seriously!
      When I went in for my first evaluation meeting, I actually dozed off for several minutes.
      Good luck with your teeth :-)

    2. Boy, would that be nice – leather seats – all we are missing is the video games, but I guess that would be hard since we are in a dentist chair.
      Thanks for the comment Kath — enjoy your new dentist experience.

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