How Flexible Are You?

I recently read an article in USA Today discussing the perils of air travel. It was an experience that one traveler had of buying a one-way ticket to get home to see his mother who was ill and how it just seemed to be so difficult. I find myself relating to this weary traveler as I have experience one of the most interesting business trips ever.

This week I traveled to Boston which was fine, but when I began my travels to Norfolk I found myself jumping from flight to flight and being delayed and delayed and delayed and. . .well you get the picture. After 8 hours in Boston, another 5 hours in Washington DC and tracking down my bag in Norfolk which had gone by way of Chicago I finally landed in my hotel some 6 hours after I was to originally arrive. When I landed at the airport this morning, I was greeted by no rental car person, and as I stepped up to the Self-Service E-Ticket line I was met again with another delay — I think my new name will be “Delayed Dave” — that quickly prompted a visit to another agent to change my flight. Oh did I mention I was coming back a day earlier so that was another change — I digress — I was quickly routed to a flight that was going to be boarding in 10 minutes and I walked to the security checkin and was greeted with the longest line I have ever seen. Fortunately, the line moved quickly and I was hustling out of security and speed walking to my flight which was almost all boarded by the time arrived.

What is the take-away of this little story – you have to remain flexible. My body is tired and weary, but I am quite used to traveling so flexiblity is the name of the game. I think there were a few people praying (along with myself) that made the difference.

Don't let this little story deter you from flying, but remember the next time your flight is changed or delayed — just be flexible – you eventually will get where you are going and you may learn something in the process.

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I help facilities manager and planner create spaces that are backed by research, engage employees of all generations, and drive business objectives. I am also the founder of Dave's Book Club – a once per month reading experience designed to help professionals grow their influence.

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