Jake Barton shares his experiences in crafting the media of the 9/11 museum in New York City. He shares how they wrote a custom algorithm to crowdsource video, text and audio of that tragic day.

I found this fascinating and sought to find ways to build new media into new spaces at work that can take people on a journey. This new type of experience could be extremely powerful in helping customers connect with your brand or experience. I encourage you to check out this short video.

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